Privacy Policy

At Y10K we care about your personal privacy and strive to protect the personal data we process. This privacy policy explains how we collect, use and store your data in accordance with applicable data protection legislation (GDPR).

Personal data we collect

We may collect the following types of personal data when you use our website, contact us or hire our services:

• Name
• Contact details (e.g. phone number, email address, address)
• Information about your company or project
• IP address and user behaviour (through cookies, see our cookie policy)

How we use your data

We process your data in order to:

• Respond to enquiries and quotes
• Perform our services under agreement
• Manage customer relationships
• Send important information or service updates
• Fulfil legal obligations (e.g. accounting law)

Legal basis for processing

We process your data based on:

• Contract: When you hire us for our services
• Consent: When you voluntarily share information through a contact form or newsletter
• Legal obligation: To comply with laws and regulations
• Legitimate interest: To be able to improve our services and ensure good service

Storage of data

We keep your personal data for as long as it is necessary to fulfil the purpose of the processing or for as long as we are required by law to do so. After that the data is deleted or anonymised.

Third parties

We do not share your personal data with third parties without your explicit consent, except for:

• Partners who assist in our services (e.g. subcontractors)
• Authorities if we are required by law
• IT providers who process data on our behalf, under data processing agreements

Your rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing or request restriction
• Withdraw consent
• Lodge a complaint with the Swedish Authority for Privacy Protection (IMY)

To exercise your rights, please contact us using the contact details below.

Questions about the privacy policy

Do you have questions about this privacy policy or how we handle your personal data?